24 hours / 365 days / live confidential response for crisis intervention, intake and assessment, appointment scheduling, and other student assistance
One number for all calls / all hours. [Toll free - custom number provided]
Up to six  therapy sessions per student per problem per year.
Student can choose sessions from these resources; [a] telephone; [b] internet chat [LiveConnect] through our website; [c] mobile app [iConnectYou]; or [d] face-to-face sessions. All counseling is provided by experienced clinicians in the state in which they practice.
A parent or legal guardian can contact the Program for services on behalf of a minor-age student. A minor-age student can contact the Program, however services will be limited to confirmation of safety [police or Child Protective Services will be involved in student complaints of imminent or past harm]. Minor-age students cannot receive telephone assessments for non-threatening issues, nor be referred to counseling without written parental / guardian approval.
Solution focused / brief therapy counseling, for many issues, including, but not limited to:
Student Advocate: SAP / TS person for needs with the assistance program and coordination with other care organizations.
Unlimited service for students. 24 hours / 365 days / live confidential access. Students have service options of [a] telephone; [b] internet chat; [c] mobile app [iConnectYou].
Website medical content provided by Mayo Clinic.
Consultation, resource and referrals for many issues, including, but not limited to:
Customized website offering articles, tip sheets, interactive self-assessments, personal plans, audio / video files and resources in English and Spanish.
Online access to our Savings Center with discounts on hundreds of name brand items.